WAIT FOR CONFIRMATION
One you receive phone, email or text notification that your item is ready, swing by.
Call the library when you arrive to pick up your item. Wear your mask and remain at least 6 feet from the pickup table.
WHEN THE LIBRARY REOPENS TO THE PUBLIC, CAN I STILL PICK UP ITEMS OUTSIDE?
Absolutely! If you know exactly what you want, we encourage you to continue using outside pickup.
WHEN CAN I PICK UP MY ITEMS?
Pickup is available from opening until 30 minutes before to closing.
HOW MANY ITEMS CAN I PICKUP?
At this time, cardholders may reserve up to five items using the online catalog. If you require more, please call the library for accommodation.
WHAT ABOUT REQUESTS FOR ITEMS THAT WERE PLACED BEFORE THE SHUTDOWN?
Items that were on hold for you during the library’s closure were returned to their home libraries. Now that interlibrary loan services have resumed, all previous and current requests are active and items will be sent when available.
I HAVE A CARD FROM ANOTHER BCCLS LIBRARY. CAN I PICK UP FROM BOGOTA?
Pickups for non-Bogota cardholders may only be requested over the phone. BCCLS currently restricts online hold requests to a patron’s home library.